Last updated: July 23, 2026
You can cancel your Pro subscription at any time from the "Manage subscription" portal. Your Pro access remains active until the end of the current billing period, and you will not be charged again.
If you are not satisfied with your first Pro payment, contact us within 14 days of the charge and we will issue a full refund — no questions asked.
Renewal charges are generally non-refundable once the new billing period has started, except where the Service was materially unavailable or defective during that period, or where required by applicable consumer law.
Email hqwhuange@apex-dream.com from the account in question, including the charge date. Refunds are processed by our payment partner Creem back to your original payment method, typically within 5–10 business days.